THE INFLUENCE OF ARTIFICIAL INTELLIGENCE ON E-GOVERNANCE AND CYBERSECURITY

Abstract

Artificial Intelligence (AI) is revolutionizing the way governments deliver services and manage digital infrastructure, significantly impacting e-governance and cybersecurity. In e-governance, AI enhances decisionmaking, automates administrative tasks, and improves public service delivery through intelligent data analysis, predictive modeling, and process optimization. AI-powered systems can process vast volumes of citizen data efficiently, enabling personalized services, fraud detection, and enhanced transparency. In cybersecurity, AI plays a crucial role in detecting, preventing, and responding to cyber threats in real-time by analyzing network traffic patterns, identifying anomalies, and predicting potential attacks. Machine learning algorithms, deep learning models, and intelligent automation allow organizations to strengthen defense mechanisms against increasingly sophisticated cyber-attacks. This paper explores the dual role of AI in promoting effective egovernance while bolstering cybersecurity measures, highlighting its potential to optimize operational efficiency, improve policy implementation, and ensure secure digital infrastructure. The study emphasizes the need for robust ethical frameworks, regulatory policies, and technical safeguards to maximize AI’s benefits while minimizing risks associated with privacy, bias, and system vulnerabilities.